1. Who handles your information
The Federation of Uganda Salons & Beauty Professionals is responsible for the membership information managed through FUSPro Verify. This notice covers members, staff, people contacting support and visitors using public verification pages.
For privacy questions or to make a request, contact support@fusproverify.org. Ask for your request to be directed to the person responsible for data protection. The Federation’s contact address is Kazo - Kawempe, Kampala, Uganda.
Uganda’s Data Protection and Privacy Act, 2019 and its Regulations apply to the handling of personal data. This notice explains the registry’s operation; it is not a claim that a regulator has certified the service.
2. Information recorded and its sources
Information is supplied by members, captured by authorised staff from paper forms or supporting documents, imported from existing Federation records, or generated through membership work.
- Member details: names, membership number, gender, date of birth, nationality, contact telephone and optional email, and identification details where collected for the membership process.
- Locations and work: place of birth, place of residence, business address and location, work category and role, association, education, skills, training, business-registration answers and SACCO interest.
- Evidence and membership activity: acknowledgements and signatures, source forms, supporting documents, capture reviews, corrections, duplicate-review outcomes, follow-ups, payments, handovers, renewals, certificates and cards.
- Staff and security records: staff profile and next-of-kin details where supplied, assigned permissions, password hashes, authenticator setup information, session and trusted-browser records, IP addresses and audit activity.
- Communications: support enquiries, message content and recipient details, delivery attempts and contact preferences.
Fields marked optional, including a member’s email, can be left blank. Required details depend on the workflow; missing necessary information may prevent a capture or transaction from being completed. Ask the staff member to explain a request you do not understand. A member contact record is not a member login account.
3. Why information is used
The registry supports membership administration, record matching and correction, payment and renewal records, document issuance, assigned support work, communications, security and accountability. Aggregate reports help the Federation plan training and member support.
The Federation must identify a lawful basis for each use. Where consent is relied on, it must be specific to that use; signing in or reading this policy is not blanket consent to unrelated processing. Ask membership administration for the basis applicable to your record or request.
A recorded NIN or matching index is not a NIRA verification. Recorded business registration, training, skills and SACCO interest are answers used for membership work, not independent government checks or decisions about financial eligibility.
5. Security and essential cookies
The system uses staff authentication, authenticator verification, permissions, sensitive-action checks, encryption for selected stored data and audit records. These safeguards reduce risk; no online service can promise complete security.
Essential cookies maintain the sign-in session and protect forms against forged requests. A trusted-browser cookie is used when a staff member selects that option. The member-capture interface also keeps recovery information in browser storage to help recover interrupted work. Use a private staff session and sign out on shared devices.
Do not send passwords, authenticator setup keys, sign-in codes or full identity documents in an initial email enquiry. The team can arrange an appropriate way to confirm identity or inspect evidence when needed.
6. How long records are kept
Retention depends on the purpose and record type, membership administration needs, transaction and audit requirements, applicable law and any unresolved dispute. Unfinished drafts have a configurable retention period; that is separate from the retention of saved member, payment and audit records. Removing a draft does not erase a saved member profile.
There is no single retention period for every record on this page. Ask the Federation how the retention criteria apply to your information. Records should not be kept longer than necessary unless further retention is legally permitted or required. Backups and historical audit records may have separate lifecycle requirements.
7. Requests, corrections and complaints
You can ask whether the Federation holds personal data about you, request access, and ask for inaccurate or incomplete information to be corrected. You may also request deletion or object to processing where the law permits, including raising concerns about direct marketing. Where processing relies on your consent, you can ask how to withdraw it. Requests are assessed against applicable legal obligations and other people’s rights.
Email support@fusproverify.org with a brief explanation and your membership reference, if available. The team may need proportionate evidence of identity before releasing information or changing a record. You do not need a member login account to make a request.
You can also raise a complaint with Uganda’s Personal Data Protection Office (PDPO). Its official website provides current complaint and contact information.
8. Updates to this policy
The update date above identifies this version. Changes to collection, public verification or service providers should be reflected in this notice and communicated where required.
Reference: Uganda’s Data Protection and Privacy Act and PDPO guidance.